1.
Q. How can we sell so cheap?
A.
Our personnel search the country looking for exceptional deals at furniture liquidations,
overstocks or bankruptcy settlements, auctions and other sources to facilitate
the purchase of mattresses for pennies on the dollar. We then couple that with
low overhead and efficient sales techniques to bring you mattress at well below
wholesale prices. We have established relationships with manufacturers and other
mattress sources to ensure the acquisition of the highest quality mattresses available.
We are the only mattress company that has develop a streamline process to locate
the highest quality mattress at discounted prices. This is our specialty. We then
pass the saving on to you. It's not uncommon for us to sell a $2000 mattress for
$400. That's 75% off!
2. Q.
What type of mattresses do you sell?
A. Due to customers’ frequent request and demand, we now sell
many different types. We sell “as is” (overstock, factory seconds, store demos,
cosmetic blemished) and now refurbished. Each type is clearly labeled to ensure
you know exactly what you are buying.
3.
Q. Can I try a mattress out?
A.
Yes! We will let you lie on the bed to make sure you feel comfortable and that
it is the best bed for you.
4.
Q. Is my mattress returnable in case I don't like it?
A.
We do offer a Comfort Guarantee. Customer can exchange a mattress within
the first 24 hours after purchase if you are not satisfied with the comfort. We
ask that you keep the mattress in the plastic the first night to make sure you
are happy with the mattress before you remove it from the packaging. Customers
will be required to pay for all costs incurred in returning the mattress to the
store. We also charge a $100 restock fee.
5.
Q. Do the mattresses carry the manufacturer's warranty?
A.
We are not an authorized retail dealer so the answer is no. Only dealers can offer
warranties. Mattresses generally carry a pro-rated warranty. This means that if
one uses say, 50% of their mattress life before the mattress fails, they receive
a voucher for 50% off their next purchase and so on...
Let's
put this in perspective....
You
walk back into the retailer and plop down another $1500 on a "$3000 retail" mattress
and you're whistling your way, content, out the store...right? Let's do the math...
We sell those "$3000 mattresses" for say $500 in the first place...So for that
$4500 you spent at the retailer, we would have given you nine mattresses in the
first place. Enough mattresses for three lifetimes.
6.
Q. Are your prices negotiable?
A.
No, we sell our mattresses at rock bottom prices. We tell people "tell a friend"
about us and come buy together and we'll give you a discount for multiple purchases.
We
do frequently have specials and package deals that we will advertise on our site.
We do give discounts for quantity purchases.
If
you are a business such as a hotel or require a large quantity of mattresses,
please contact us for our special 'business' quantity discounts.
7. Q. Do you deliver?
A.
Absolutely! Delivery is available for $80 to any 510 Area Code, and $100 for 415,
925 Area Code locations. Or provide your own transportation for best deals!
9.
Q. How do I buy a mattress from you?
A.
Simple! You dial 510-432-0500, tell us what you want. I will let you know if I
have what you need.
Be
ready to buy. We are able to give you these incredible deals by streamlining the
mattress buying process. We pull out the mattress you want, you try it and then
we complete the transaction. This saves you time and ultimately money. We ask
you are prepared for purchase and/or to leave a deposit to hold your mattress
at your first visit. We are not able to guarantee we will have the same mattress
you have selected without a deposit put down.
I can only sell by appointment at my warehouse in the Jack London Square area
of Oakland on 3rd and Market St.
10.
Q. What does it truly feel like to sleep on a $2800 dollar mattress?
A. I must admit, I never
truly appreciated the difference in mattresses until I started this company. I
used to buy mattresses second hand or got mattresses from friends that happened
to be throwing one away. Now I sleep on a CA King top of the line luxury mattress.
Of all the mattresses I tried, this is the one that fit me the best being feathery
soft, yet firm. It is truly like sleeping on a cloud. I have never been so comfortable
in my life and on top of that, I actually slept about an hour and a half longer
uninterrupted than with my old mattress. I would have sold this mattress to anyone
for say $575. It would have sold retail complete for about $3000 a mattress last
year. For a $575 investment for an environment where you spend a third of your
life....I can't stress what a bargain, investment and find you have made in stumbling
across "Dirt Cheap Mattress".